oke7 Privacy Policy

1. Introduction and Scope

This Policy applies to all personal data collected by oke7 in connection with the operation of the oke7 gaming platform — including your account registration, deposit and withdrawal transactions, gameplay activity, communications with our support team, and your use of any feature, tool, or service accessible through oke7.org.

This Policy does not apply to any third-party websites, payment processors, or game studios that may be accessible through links or integrations on the oke7 platform. Those parties maintain their own separate privacy policies, for which oke7 bears no responsibility.

oke7 is committed to collecting only the personal data that is necessary for the lawful operation of its platform and its obligations under PAGCOR regulations and Philippine law. We do not collect data for its own sake, and we do not use your information in ways that are inconsistent with the purposes described in this Policy.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, oke7 is the Personal Information Controller (PIC) in respect of the personal data collected and processed in connection with the oke7 platform. This means oke7 determines the purposes for which, and the manner in which, your personal data is processed.

Where oke7 engages third-party service providers to process personal data on our behalf (for example, payment processors or KYC verification partners), those parties act as Personal Information Processors (PIP) under our instruction and are contractually bound to process your data only in accordance with this Policy and applicable Philippine data protection law.

3. Personal Data We Collect

Depending on how you interact with the oke7 platform, we may collect the following categories of personal data:

Category	Examples	When Collected
Identity Data	Full legal name, date of birth, government-issued ID details, photograph	KYC verification at registration or upon withdrawal request
Contact Data	Philippine mobile number, email address	Account registration; subsequent profile updates
Financial Data	GCash number, PayMaya account reference, BPI/BDO/Metrobank account details, transaction history	Each deposit and withdrawal transaction
Gameplay Data	Games played, wagers placed, outcomes, session duration, betting patterns, bonus usage	Continuously during active platform sessions
Technical Data	IP address, device type, browser type, operating system, screen resolution, session tokens	Each platform session, automatically via server logs
Communications Data	Live chat transcripts, support ticket content, email correspondence	Any interaction with the oke7 support team
Responsible Gaming Data	Deposit limits set, self-exclusion requests, cooling-off periods, session alerts triggered	When responsible gaming tools are requested or activated

4. How We Collect Your Data

oke7 collects personal data through the following methods:

• Direct collection: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account profile.
• Automated collection: Technical data collected automatically when you access the oke7 platform, including IP addresses, device identifiers, and session activity, via server logs and cookies.
• Third-party sources: Where necessary for KYC or fraud prevention, we may receive data from identity verification partners, payment processors (such as GCash and PayMaya infrastructure providers), and anti-money-laundering screening services.
• PAGCOR and regulatory sources: We may receive information about players from PAGCOR in connection with exclusion lists, regulatory directions, or compliance checks.

5. Legal Basis for Processing

oke7 processes your personal data on the following legal grounds, as defined under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given your explicit, informed, and freely given consent to the processing of your data for a specific purpose (e.g., marketing communications). You may withdraw consent at any time without affecting the lawfulness of prior processing.
• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you accepted when registering your oke7 account, including processing deposits, withdrawals, and gameplay activity.
• Legal obligation: Processing required to comply with applicable Philippine law, PAGCOR regulations, anti-money-laundering obligations, tax reporting requirements, and other legal duties.
• Legitimate interests: Processing necessary for oke7's legitimate business interests, including fraud prevention, platform security monitoring, and service improvement, where such interests do not override your fundamental rights and freedoms.

6. How We Use Your Personal Data

oke7 uses the personal data it collects for the following purposes:

6.1 Account Management and Service Delivery

To create and maintain your oke7 account, process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, provide access to the game library, manage your wallet balance, record your gameplay history, and communicate with you about account matters.

6.2 Identity Verification and KYC Compliance

To verify your identity and age (21+) as required by PAGCOR regulations and Philippine anti-money-laundering law. KYC verification is a regulatory obligation, not optional. oke7 cannot process withdrawals above applicable thresholds without completed KYC.

6.3 Fraud Prevention and Security

To detect, investigate, and prevent fraudulent transactions, money laundering, account takeovers, multi-accounting, and other prohibited conduct. This includes automated monitoring of gameplay patterns, transaction behavior, and login activity.

6.4 Responsible Gaming

To manage and enforce responsible gaming tools including deposit limits, self-exclusion, cooling-off periods, and reality check reminders. To monitor gameplay patterns for signs of problem gambling behavior, as required by PAGCOR's responsible gaming framework.

6.5 Customer Support

To respond to your queries, resolve disputes, process complaints, and maintain a record of your interactions with the oke7 support team for quality assurance and training purposes.

6.6 Regulatory Reporting

To comply with reporting obligations to PAGCOR, the Anti-Money Laundering Council (AMLC), the Bureau of Internal Revenue (BIR), the National Privacy Commission (NPC), and any other competent regulatory authority under Philippine law.

6.7 Platform Improvement

To analyze aggregated, anonymized gameplay and usage data to improve the oke7 platform, fix technical issues, optimize game performance, and develop new features. This analysis does not involve the use of individually identifiable data.

6.8 Marketing Communications (With Consent Only)

Where you have given your express consent, to send you promotional communications about oke7 bonuses, new games, and special offers via SMS or other electronic channels. You may withdraw your marketing consent at any time by contacting oke7 support.

7. Data Sharing and Disclosure

oke7 does not sell, rent, trade, or otherwise transfer your personal data to any third party for their own commercial purposes. We share your data only in the following limited circumstances:

• Payment processors: GCash, PayMaya, BPI, BDO, and Metrobank, to the extent necessary to process your deposits and withdrawals.
• KYC and identity verification partners: Third-party service providers who assist oke7 in verifying player identities and conducting age verification in compliance with PAGCOR requirements.
• Anti-money-laundering screening services: Providers who screen transactions and player profiles against sanctions lists and AMLC reporting requirements.
• Game content providers: Game studios and platform providers (such as those supplying live dealer casino games) who require certain session data to deliver their games within the oke7 platform. These providers receive only the minimum data necessary and are contractually bound to confidentiality.
• Regulatory and legal authorities: PAGCOR, AMLC, BIR, NPC, the National Bureau of Investigation (NBI), the Philippine National Police (PNP), and any other competent authority, where disclosure is required by Philippine law, regulation, or court order.
• Professional advisors: Lawyers, accountants, auditors, and insurers, bound by professional confidentiality obligations, where access to your data is necessary for them to provide professional services to oke7.
• Corporate transactions: In the event of a merger, acquisition, restructuring, or sale of all or part of oke7's business, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

8. Cookies and Tracking Technologies

The oke7 platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to analyze platform usage. The following types of cookies are used:

• Strictly necessary cookies: Essential for the platform to function — these enable login sessions, wallet access, and game continuity. They cannot be disabled without breaking core platform functionality.
• Functional cookies: Used to remember your preferences such as language settings and display options. These enhance your experience but are not essential to platform operation.
• Analytics cookies: Used by oke7 to understand how players navigate the platform — which pages are visited most, where users encounter issues, and how features are used. Data collected is aggregated and anonymized.
• Security cookies: Used to detect and prevent fraudulent activity, including bot traffic detection and session integrity verification.

You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your use of the oke7 platform. oke7 does not use advertising or third-party tracking cookies that follow you across the web.

9. Data Security

oke7 implements technical and organizational security measures appropriate to the sensitivity of the personal data we hold, including:

• 256-bit SSL/TLS encryption on all data transmitted between your device and oke7 servers.
• Encrypted storage of sensitive personal data including identity documents and payment account references, using industry-standard encryption at rest.
• Access controls limiting staff access to personal data on a strict need-to-know basis, with role-based access permissions and activity logging.
• Two-factor authentication for administrative system access and for player-initiated sensitive account actions.
• Regular penetration testing and security audits of the oke7 platform infrastructure.
• Secure data center facilities with physical access controls and redundant systems.

While oke7 takes all reasonable precautions to protect your data, no internet transmission or electronic storage system is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, oke7 will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay.

10. Data Retention

oke7 retains personal data for as long as is necessary to fulfil the purposes described in this Policy, subject to any longer retention periods required by Philippine law or PAGCOR regulations. Specific retention guidelines include:

• Account and KYC data: Retained for a minimum of five (5) years following account closure, as required by PAGCOR and anti-money-laundering regulations.
• Transaction and financial records: Retained for a minimum of five (5) years following each transaction, in compliance with BIR and AMLC requirements.
• Gameplay records: Retained for a minimum of two (2) years to support dispute resolution, regulatory reporting, and responsible gaming monitoring.
• Support communications: Retained for two (2) years from the date of the most recent interaction.
• Technical and server log data: Retained for up to twelve (12) months for security monitoring and fraud prevention purposes.

After applicable retention periods expire, personal data is securely deleted or anonymized so that it can no longer be attributed to you.

11. Your Data Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in respect of your personal data held by oke7. These rights may be exercised by contacting oke7 support via live chat:

12. Children's Privacy

The oke7 platform is strictly intended for persons who are twenty-one (21) years of age or older, as required by PAGCOR regulations. oke7 does not knowingly collect personal data from individuals under the age of 21.

If oke7 becomes aware that an account has been registered by a person under the age of 21, we will immediately suspend the account, forfeit any balance held therein, delete the associated personal data to the extent permitted by law, and report the matter to PAGCOR in accordance with our regulatory obligations.

If you are a parent or guardian and believe that a person under 21 in your care has created an oke7 account, please contact our support team immediately via live chat so we can investigate and take appropriate action.

13. International Data Transfers

Where oke7 engages service providers located outside the Philippines — for example, certain cloud infrastructure providers or game studio technology partners — your personal data may be transferred to, and processed in, countries outside the Philippines. In all such cases, oke7 ensures that:

• The recipient country provides an adequate level of data protection as assessed by the National Privacy Commission, or
• Appropriate contractual safeguards (such as Data Processing Agreements incorporating standard contractual clauses equivalent to those recognized under Philippine law) are in place between oke7 and the recipient.

oke7 will not transfer your personal data to international recipients in a manner that would result in a lower standard of protection than that afforded by the Philippine Data Privacy Act.

14. Third-Party Services and Links

The oke7 platform may reference or integrate with third-party services, including payment gateways (GCash, PayMaya, BPI, BDO, Metrobank), game technology providers, and customer support tools. Each of these third parties operates under its own privacy policy and data practices, for which oke7 is not responsible.

oke7 does not embed third-party social media tracking pixels, advertising networks, or behavioral targeting tools that would allow third parties to track your activity across other websites or applications based on your use of the oke7 platform.

15. Amendments to This Policy

oke7 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, regulatory requirements, or legal obligations. The effective date shown at the top of this Policy indicates when the current version came into force.

We will notify registered players of material changes to this Policy via their registered contact details or through a platform-wide announcement. We recommend that you review this Policy periodically to stay informed of how oke7 handles your personal data. Your continued use of the oke7 platform following any amendment constitutes your acknowledgment of the revised Policy.

16. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a data privacy concern, please contact the oke7 Data Privacy team through our 24/7 live chat support. Our team will acknowledge your request within three (3) business days and resolve it within the timeframes required by the Philippine Data Privacy Act.